Terms and Conditions

Effective Date: 21.08.2023

1. Acceptance of Terms

Welcome to Luxsaa! These Terms and Conditions (“Terms”) govern your use of the Luxsaa e-commerce platform (“Website”) and the services provided by Luxsaa, operated by Ozeanic (“Company,” “we,” “us,” or “our”). By accessing or using our Website and Services, you agree to abide by these Terms. If you do not agree with these Terms, please refrain from using our Website and Services.

2. Use of the Website

(a) You must be at least 18 years old to use our Website and Services. If you are under 18, you may only use our Website and Services with the involvement of a parent or guardian.

(b) You agree to provide accurate, current, and complete information when creating an account and when making purchases.

(c) You are solely responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

(d) You may not use our Website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.

3. Product Listings and Orders

(a) Product listings on our Website are subject to availability. We reserve the right to change product prices, descriptions, and availability without prior notice.

(b) Placing an order constitutes an offer to purchase the products listed. All orders are subject to our acceptance. We reserve the right to refuse or cancel orders, including those with incorrect pricing or product information.

(c) Upon order confirmation, you agree to pay the total amount for the products, including applicable taxes and shipping fees.

(d) We do our best to ensure that product images and descriptions are accurate. However, slight variations may occur due to factors such as screen resolution and product manufacturing.

4. Payment and Billing

(a) We accept various payment methods, as indicated on our Website. Payment processing is subject to the terms and conditions of our payment partners.

(b) By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information provided is accurate.

(c) All prices listed on our Website are in INR and inclusive of applicable taxes, unless otherwise stated.

5. Shipping and Delivery

(a) We will make reasonable efforts to fulfill and deliver orders within the estimated timeframes provided. However, delays may occur due to circumstances beyond our control.

(b) Shipping costs and delivery times may vary based on your location and the shipping method chosen.

(c) Risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for lost or damaged packages.

6. Returns and Refunds

(a) Our return and refund policy is outlined on our Website. Please review this policy before making a purchase.

(b) If you wish to initiate a return or request a refund, you must follow the instructions provided on our Website.

7. Intellectual Property

(a) All content, including but not limited to text, graphics, logos, images, and software, on our Website is protected by intellectual property rights owned or licensed by us. You may not reproduce, distribute, modify, or create derivative works from our content without our explicit consent.

(b) Luxsaa and its logo are registered trademarks of Ozeanic. You may not use our trademarks without our permission.

8. Limitation of Liability

(a) To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Website and Services.

(b) We do not guarantee the accuracy, completeness, or reliability of any content on our Website.

9. Indemnification

You agree to indemnify, defend, and hold harmless Luxsaa, Ozeanic, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, expenses, or costs, including attorneys’ fees, arising from your use of our Website and Services, violation of these Terms, or infringement of any rights of a third party.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to our Website. It is your responsibility to review these Terms periodically.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [Support@luxsaa.com]

Address: [Luxsaa Customer Support, Chennai, 600083, India

By using Luxsaa’s Website and Services, you agree to the terms outlined in these Terms and Conditions.