Effective Date: 21.08.2023

1. Introduction

Welcome to Luxsaa, an online e-commerce platform operated by Ozeanic (“Company,” “we,” “us,” or “our”). At Luxsaa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website, www.luxsaa.com (“Website”), and the services provided by Luxsaa (“Services”). By accessing or using our Website and Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of personal information from you when you interact with our Website and use our Services, including but not limited to:

Contact information (such as name, email address, phone number, and shipping address)

Payment information (such as credit/debit card details)

Purchase history

Browsing and device information (IP address, browser type, operating system)

Communication preferences

User-generated content (reviews, comments, and other content submitted to the Website)

Other information you provide to us voluntarily

3. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders

Providing customer support and addressing inquiries

Sending order confirmations, shipment updates, and invoices

Personalizing your shopping experience

Sending promotional and marketing communications (you can opt-out anytime)

Conducting market research and improving our products and services

Preventing fraudulent activities and ensuring security

Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your browsing experience on our Website and gather information about your usage patterns. You can modify your browser settings to control the use of cookies, but this may affect some features of our Website.

5. Sharing Your Information

We may share your personal information with:

Service providers that help us operate the Website and provide our Services

Payment processors to facilitate transactions

Third-party advertising partners for marketing purposes (with your consent)

Law enforcement and regulatory authorities as required by law

Other third parties with your consent or as otherwise necessary for legitimate purposes

6. Data Security

We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. Despite our efforts, no system is completely secure. We cannot guarantee the absolute security of your data.

7. Your Choices

You have the right to:

Access, correct, or delete your personal information

Object to the processing of your data for marketing purposes

Withdraw consent at any time (this may affect your ability to use our Services)

Opt-out of cookies (check your browser settings)

Request data portability

Lodge complaints with relevant authorities

8. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have the data removed.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: [Support@luxsaa.com]

Address: Luxsaa Customer Support, Chennai, 600083, India

By using Luxsaa’s Website and Services, you agree to the terms outlined in this Privacy Policy.